COMMUNICATION SKILLS

“I’m not happy at work…  It’s my boss.”

Nearly 50% of all employees who leave, say that the main problem was lack of good communication or support from their boss.

Faced with a brick wall.......?

Faced with a brick wall…….?

Some are too controlling, too hands on, too hands off, some are too stressed and don’t deliver and expect what is unreasonable, or are always negative in their attitude etc. etc.

Problems with your boss?

Otherwise it may be your colleague that talks too much, is too demanding or your peer who is competing with you instead of working as a team, or your assistant (if you have one) who doesn’t deliver as required.

Whatever your scenario, you can make changes with more insight.

The bad news is that you can’t change anyone else, but the good news is that by changing your attitude to them and your behaviour, their response to you HAS to change.   It is just like playing Ping Pong.  If you stop Pinging, they can’t Pong.  And vice versa.  If you don’t Pong to their Ping, what do they do?  It has to be something else.

For you, the decision to leave or fire may be too devastating to consider, so time to explore more options with an objective listener can be extremely valuable.

Once your understanding of the situation has broadened, exploring how proactive you need to be will probably be at the core of the issue.

What to say, when to say it and how to say it are the key factors.

Insights into a strategy for dealing with ‘difficult people’ that I have offered in many cases in just one session, according to feedback from my clients can be extraordinarily powerful.

TESTIMONIALS

Julia’s effectiveness is based on the exercise of outstanding perceptual, interpersonal and communication skills, rather than predominantly upon acquired knowledge and technical methodology. Having worked with her since 1989 both as an individual client and as a corporate buyer, I can say without hesitation that she is one of a very rare breed indeed. My organisation has gained greatly from her outstanding support work.”
Group Human Resources Director

I said much less than usual but the meeting went really well. The quieter ones were much more forthcoming. I was surprised at how little I needed to do.”  
Managing Director

“I got everything I needed in the first hour and wondered if I should come again.”
PA